LS
Lizelle S

1 reviews | Active since Jun 2020

04 Jul 2022, 15:44

Edgars Interest on card

After already being contacted by Edgars and me as the client reaching out more than once to their customer service, the issue of RCS and the interest still isn't resolved. I am not using the EDGARS account anymore, but every month there's an installment of over R400.

0
Replies (2)
Edgars
Edgars's reply04 Jul 2022, 16:03
Official
Good day  Mr Snyman.

Trust you well and safe.

Thank you taking my call 

We are sorry that your recent experience has led you to contact us with a complaint.

RCS now manages all Edgars accounts and are best placed to assist you with your query. 
I have escalated the query to RCS and feedback will be provided. 

Thank you and take care
Edgars
Edgars's reply11 Jul 2022, 08:50
Official
 Good day  Mr Snyman.

Trust you well and safe.
RCS  tried calling you however you not available on your mobile.

Feedback has been provided via email by RCS.

Thank you and take care.