Edgars Insurance's

<p>I put an previous Edgars complain that I was billed for Insurrances by an call center agient. I just phoned Edgars to confirm since when do I have these insurrances and who took it out and they confirmed that it was done by Edgars Vaal mall. I do remember this day a employee from this branch asked me it they could email me information about the insurrances and the Hospital plan and I said they can email me and I will go thru the documentation and inform them if I will take out the policies. So they printed a slip and let me sign for this so they can send me the documentation. Untill then I have never received any emails or documentation about these policies. I dont even know how they work since no one send me an confirmation or documents to sign. This is appaling and *****!!. How can staff take out policies on behalf of clients ? Surely you send the client documents about these policies and procudures and arent I suppose to sign a letter confirming that I want to join ? So for one year I have been paying alot of money for something I never took out. I want this matter to be sorted as I am not let someone gettting away with this. </p>