1 reviews | Active since Jun 2017
Edgars Insurance is such a dissapointment
<p>I had a edgars accou t for a few years. In my application I did not ask for club fees neither did I ask for VIP only the acc and the card protection plan. So it happened that I got retrenched in 2015 all my documentation was handed in on time. Tje store requeat an avadavid that Im still not working,I submitted an avadavid 4times still they say nothing received. Now after 2years my acc is still not settled and Im even handed over to attorneys and listed on itc. Not hollard or edgars can give me an explanation why my accoun is still not settled. I have been told to pay in R1000 then hollard will pay the claim,after i phoned everyday to follow up on what has been done the feedback i got was shoking and dissappointing!!! I need help on how to handle this situation. Thanks </p>
We have escalated the complaint to the
Edgars Quagga Centre mall management to address as our valued customer reported the matter to them. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards
Customer Experience Team
***
We have escalated the complaint to the
Edgars Quagga Centre mall management to address as our valued customer reported the matter to them. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards
Customer Experience Team
***