MR
Megashini R
1 reviews | Active since Feb 2020
12 Oct 2022, 07:07
Edgars insurance
I've made multiple purchases a few months back. Upon paying my account(my current balance) the cashier left out an item I've just purchased when I've asked to pay for everything. I've been charged R30 per month on a R79 balance which I did not acknowledge and now it's almost R300 balance owing. How can you charge insurance on such a low balance? I called the call center and they were so rude as well.
Helpful (0)
Replies (5)0
Replies (5)
Edgars's replyOfficial
12 Oct 2022, 09:29Dear Megashini,
Thank you for your response.
I have escalated your query to relevant department and feedback will be provided on your complaint.
Thank you and take care.
Thank you for your response.
I have escalated your query to relevant department and feedback will be provided on your complaint.
Thank you and take care.
Edgars's reply12 Oct 2022, 09:29
Official
Dear Megashini,
Thank you for your response.
I have escalated your query to relevant department and feedback will be provided on your complaint.
Thank you and take care.
Thank you for your response.
I have escalated your query to relevant department and feedback will be provided on your complaint.
Thank you and take care.
MR
Megashini R's updateReviewer Update
13 Oct 2022, 10:56When will they contact me? Because someone by the name of Olivia called me yesterday which was of no help as she said she cannot view the purchases and payments so what was the point?
MR
Megashini R's update13 Oct 2022, 10:56
Reviewer Update
When will they contact me? Because someone by the name of Olivia called me yesterday which was of no help as she said she cannot view the purchases and payments so what was the point?
Edgars's replyOfficial
13 Oct 2022, 11:54Dear Megashini,
Trust you are well and keeping safe.
Your query has been escalated to the relevant department for further assistance and they will be contacting you to discuss your account enquiry.
We sincerely apologies for the inconvenience caused and final feedback will be provided to you.
Thank you and stay safe.
Trust you are well and keeping safe.
Your query has been escalated to the relevant department for further assistance and they will be contacting you to discuss your account enquiry.
We sincerely apologies for the inconvenience caused and final feedback will be provided to you.
Thank you and stay safe.
Edgars's reply13 Oct 2022, 11:54
Official
Dear Megashini,
Trust you are well and keeping safe.
Your query has been escalated to the relevant department for further assistance and they will be contacting you to discuss your account enquiry.
We sincerely apologies for the inconvenience caused and final feedback will be provided to you.
Thank you and stay safe.
Trust you are well and keeping safe.
Your query has been escalated to the relevant department for further assistance and they will be contacting you to discuss your account enquiry.
We sincerely apologies for the inconvenience caused and final feedback will be provided to you.
Thank you and stay safe.
Edgars's replyOfficial
13 Oct 2022, 12:17Dear Megashini,
Trust you are well and keeping safe.
I have requested for feedback from the department, and you will be contacted with a resolution.
Kindly accept our sincere apologies for the inconvenience caused.
Thank you and stay safe.
Trust you are well and keeping safe.
I have requested for feedback from the department, and you will be contacted with a resolution.
Kindly accept our sincere apologies for the inconvenience caused.
Thank you and stay safe.
Edgars's reply13 Oct 2022, 12:17
Official
Dear Megashini,
Trust you are well and keeping safe.
I have requested for feedback from the department, and you will be contacted with a resolution.
Kindly accept our sincere apologies for the inconvenience caused.
Thank you and stay safe.
Trust you are well and keeping safe.
I have requested for feedback from the department, and you will be contacted with a resolution.
Kindly accept our sincere apologies for the inconvenience caused.
Thank you and stay safe.
Edgars's replyOfficial
17 Oct 2022, 14:48Dear Megashini,
Trust you are well and safe.
The relevant department has provided you with feedback on your query.
Should you require any further assistance, please feel free to contact us.
Thank you and stay safe.
Trust you are well and safe.
The relevant department has provided you with feedback on your query.
Should you require any further assistance, please feel free to contact us.
Thank you and stay safe.
Edgars's reply17 Oct 2022, 14:48
Official
Dear Megashini,
Trust you are well and safe.
The relevant department has provided you with feedback on your query.
Should you require any further assistance, please feel free to contact us.
Thank you and stay safe.
Trust you are well and safe.
The relevant department has provided you with feedback on your query.
Should you require any further assistance, please feel free to contact us.
Thank you and stay safe.