1 reviews | Active since Jan 2013
Edgars insurance
Edgars is sending me threatening messages on my cell phone and by mail regarding money I supposedly owe them on an insurance policy. I never asked for such a policy or agreed to pay for such an insurance.<br> I gave them 14 days to provide me with documents signed by me where I asked for the insurance or accepted such an insurance. After one month I still have not received such a document from them, although Sue-Ellen Johnson promised to do so. She also promised to stop billing me for the monthly premium until they find the documentation I asked for.<br> This never happened. Today I received another letter from Marriette Don threatening to hand me over to debt colleting agents.<br> This is a small amount, but I refuse to pay it because I never signed for or asked for this policy. All I ask for is valid proof of my acceptance of this insurance policy in my name.<br> Trying to resolve this matter at their Greenstone branch, I as a deaf person have been intimidated and humiliated and called a lier in front of customers. My basic human rights have been violated. I will never again buy from Edgars, nor will my children.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the accounts department to look into and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Best regards,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the accounts department to look into and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Best regards,
