1 reviews | Active since Mar 2009
<p>I have an edgars card and decided to pay it up in full. I used exactly the same procedure to do an EFT. Edgars now claims that they are unable to find any record of payment and state that it is up to me to sort it out with my bank. I think they need to sort this out. ********** managed by Ms Mgube claims otherwise. I really would appreciate this being dealt with and for Edgars to stop passing the buck to the customer for their own ineptitude. </p>
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding your account , you will be receiving feedback shortly. We must apologise for the inconvenience and frustration caused.
Your reference number ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding your account , you will be receiving feedback shortly. We must apologise for the inconvenience and frustration caused.
Your reference number ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
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