1 reviews | Active since Jul 2017

26 Jul 2017, 14:35

Edgars - Incredible Customer Service

<p>Cresta - Edgars. Ivan Ntja - just one of the most patient customer services managers that I have ever met. I had previously seen him in action with other customer queries - the nicest, friendliest individual that goes the extra mile to assist and have a "happy customer"outcome.</p> <p> </p> <p>He went above and beyond with my issue. </p> <p> </p> <p>Just a word it Edgars. Give the man a raise and make sure you keep him! A big thumbs up.</p>

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Replies (1)
Edgars
Edgars's reply27 Jul 2017, 12:16
Official

We are delighted to hear that you have received such commendable service from our staff Ivan Ntja. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Edgars Cresta for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO. Thank you for your business and we look forward to your continued support.

Kind regards,

Customer Experience Team

Call Centre: ***.