jW
jason W
1 reviews | Active since Jul 2014
22 Jan 2019, 10:57
EDGARS *********** STAFF MEMBERS....
FOR THE PAST FEW MONTHS I HAVE BEEN TRYING TO GET RID OF THIS ANNOYING BALANCE THAT EDGARS CLAIM THAT I HAVE. THIS IS FOR SOME KIND OF AIRTIME ACCOUNT THAT I HAVE TAKEN OUT WITH THEM. WHICH I NEVER DID AND NEVER WILL!!!!!!! I HAVE PHONED SEVERAL TIMES AND EVERY SINGLE TIME THEY TELL ME THAT THE MATTER IS INVESTIGATED. HOW MANY TIMES MUST I SIT ON THE PHONE WAITING TO BE SERVED BY A COMPETENT PERSON WHO UNDERSTAND THIS FRUSTRATION I MUST DEAL WITH.
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Edgars's replyOfficial
22 Jan 2019, 12:06Dear Jason,
As discussed telephonically please be advised your query is referred to RMCS to investigate the outstanding refund issue as we can note that there was a reversal of R127 conducted in December 2018 of which is still short.
We promise to revert back to you by Thursday latest to provide an update in regards to your refund.
New reference number is:
***/GO
Kind Regards
The Edgars Team
***
As discussed telephonically please be advised your query is referred to RMCS to investigate the outstanding refund issue as we can note that there was a reversal of R127 conducted in December 2018 of which is still short.
We promise to revert back to you by Thursday latest to provide an update in regards to your refund.
New reference number is:
***/GO
Kind Regards
The Edgars Team
***
Edgars's reply22 Jan 2019, 12:06
Official
Dear Jason,
As discussed telephonically please be advised your query is referred to RMCS to investigate the outstanding refund issue as we can note that there was a reversal of R127 conducted in December 2018 of which is still short.
We promise to revert back to you by Thursday latest to provide an update in regards to your refund.
New reference number is:
***/GO
Kind Regards
The Edgars Team
***
As discussed telephonically please be advised your query is referred to RMCS to investigate the outstanding refund issue as we can note that there was a reversal of R127 conducted in December 2018 of which is still short.
We promise to revert back to you by Thursday latest to provide an update in regards to your refund.
New reference number is:
***/GO
Kind Regards
The Edgars Team
***