Edgars *********** employees and their terrible service

Edgars just seems to keep hiring *********** people! I bought my phone at edgars and ensured it with them (whatever insurance company they partnered with). Every time I lose a phone and go to claim, it's just always a drag and ive had enough.

I did my part and provided them with proper paper work so could they speed things up and process my claim but two weeks later I'm still sitting without a phone because someone decided they just weren't going to do their job. Do you know how disheartening it is spending precious time and money to go fetch your phone, only to be told your claim is not even on the system. It's the third time this is happening and something needs to be done. Edgars employees need to be more woke especially the cellphone department. I am beyond angry ! What am I paying insurance for on a monthly basis if it's gonna take this long to even get access to a new phone. It's like they just not bothered because they've got nothing to lose.

They've just lost a serious customer and I'll make damn sure I take my family and friends with.