NM
Niki M
1 reviews | Active since Feb 2022
08 Feb 2022, 14:46
EDGARS *********** CUSTOMER CARE
I am sick and tired of the incompetence from EDGARS CUSTOMER CARE. I cancelled my account telephonically a month ago and am still waiting for the cancelation email. I went into an Edgars store today to find out that my account is still active and that I owe R58!!!!!!!! I DO NOT RECOMMEND OPENING AN EDGARS ACCOUNT!!!!!
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Replies (3)0
Replies (3)
Edgars's replyOfficial
08 Feb 2022, 15:00Good day Nikki.
Trust you well
We are sorry that your recent experience has led you to contact us with a complaint.
I have escalated your query to RCS, and I will be in contact with you for the resolution.
Thank you and take care
Trust you well
We are sorry that your recent experience has led you to contact us with a complaint.
I have escalated your query to RCS, and I will be in contact with you for the resolution.
Thank you and take care
Best regards,
Edgars's reply08 Feb 2022, 15:00
Official
Good day Nikki.
Trust you well
We are sorry that your recent experience has led you to contact us with a complaint.
I have escalated your query to RCS, and I will be in contact with you for the resolution.
Thank you and take care
Trust you well
We are sorry that your recent experience has led you to contact us with a complaint.
I have escalated your query to RCS, and I will be in contact with you for the resolution.
Thank you and take care
Best regards,
NM
Niki M's updateReviewer Update
08 Feb 2022, 18:25That would be greatly appreciated, thank you! I have also emailed my complaint, hoping for a resolution.
NM
Niki M's update08 Feb 2022, 18:25
Reviewer Update
That would be greatly appreciated, thank you! I have also emailed my complaint, hoping for a resolution.
Edgars's replyOfficial
10 Feb 2022, 08:00Good morning Nikki.
Trust you well .
RCS has been in contact with you and query has been resolved .
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Trust you well .
RCS has been in contact with you and query has been resolved .
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Best regards,
Edgars's reply10 Feb 2022, 08:00
Official
Good morning Nikki.
Trust you well .
RCS has been in contact with you and query has been resolved .
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Trust you well .
RCS has been in contact with you and query has been resolved .
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Best regards,