Edgars incompetence! Trade route mall

If it were possible to give a negative star rating, I would have. I called edgars to explain to them that my card was ******. They claimed to understand and promptly blocked it...soon afterwards I get pestered to make a payment that was due on my account.i go the branch,where they tell me that without my card I cannot pay!! Eventually after the third time one lady told me that I can use their "easy pay" option and pay through pick and pay or game etc..I do that and still was harassed by their payments department. I then go to get a new card 2 days later, and am refused because they say that easy pay payment tales 3 working days to show on their system... ***********, unfriendly and just a flawed system