Edgars incompetence

I unfortunately have to give Edgars 1 rating as this is the lowest. If the functionality was available, i would have given a minus rating.

I tried to use my edgars account card today, but was told my card is blocked. After enquiry i was told this was due to a transaction on 8 December 2021 where i made two separate purchases of R500 and R600 each and because it is more than R1 000,00 it is seen as ********** transaction as they so called phoned me and i did not answer on that day. We tried to phone the ***** department from the store and i did it form home, without success. Seems the ***** department is the only department that can assist me, but no one can get hold of them.

Edgars was in financial difficulty before, surely they do not need loyal customers to leave them as well. I pay my account every month, even more than the minimum amount and i am treated like this.

Please join me to boycott Edgars to not support them anymore, until they look at there clients. Service is pathetic and if i am treated like this, surely they do not need our support.