Edgars Incompetance!!!!

I've being experiencing a very troublesome and unprofessional issue in relation to my Edgars account. Nimble Credit Fund had been handed all of the Edgars accounts in order to obtain outstanding balances. I would receive generally 2 to 3 calls everyday stating that i have a balance outstanding which I was aware of and rightfully obligated to pay, so I had no issues with them contacting me as it was part of their job. So on the 28-11-2020, I had gone to a Edgars Branch to pay my account in full as I am in the process of applying for a loan and inorder for that to take place, no accounts can be in arrears. 2 weeks on I receive a call from nimble stating i owe them roughly 300 in arrears even though the consultants themselves could see that the full balance was paid for. That has been recently corrected but the main issue that has been apparent was the unprofessional act of edgars not informing the credit bureaus that the account has been fully paid for. They are first in contacting you to let you know that you need to pay, but won't complete their responsibility on letting the credit bureaus know that the account has been fully paid for. I am not happy at the way this has been dealt with as this is causing me distress on a personal level as well!!!