BN
Bala N
1 reviews | Active since Nov 2014
15 Feb 2016, 09:52
edgars *******ly storing and using my info
i closed my account and asked edgars to remove my details from their database but in the last week i have received 7 calls and i finally answered one from their call centre department selling vip membership that gives me a voucher on my birthday! what the hell! if anyone knows please tell me where i can go to report this and make it stop. also isnt this ******* now with popi?!
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Edgars's replyOfficial
15 Feb 2016, 11:51Hello balesh,
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident.
Please be advised that your query has been escalated to our 3rd party company to have your details removed from their database.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident.
Please be advised that your query has been escalated to our 3rd party company to have your details removed from their database.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply15 Feb 2016, 11:51
Official
Hello balesh,
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident.
Please be advised that your query has been escalated to our 3rd party company to have your details removed from their database.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident.
Please be advised that your query has been escalated to our 3rd party company to have your details removed from their database.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***