EDGARS- ******* CHARGES & SHARING OF SENSITIVE INFORMATION

I hold an edgars account with the store. I pay my monthly installments each and every month. My account balance is in the low hundreds. Sometimes the balance is zero. I keep the account because of the various insurance. I noticed lasted year April 2018 that my account balance started to increase. When I looked at my account I noticed a strange billing.

Sms air subscription -R78.00 Sms air subscription- R49.00 Airtime/data subscription fee R78.00

I do not receive any data or airtime from edgars as I have a contract from vodacom, nor did I take such a service from edgars.

When confronting staff and management about this charge, they said this third party company which is contracted to Edgars and gives this company full access to their data Base, these people *******ly signed me up, when asking staff to cancel this ******* SUBSCRIPTION, they said they would and I will be refunded. I went a step further to even got a printout from vodacom stating, I am not receiving any airtime from this phantom company.

It's now February 2019 and edgars insists it's cancelled yet every month I am still being billed.

I refuse to pay this fee that is now as every month I have been because I don't want to ruin my credit record. I have had enough now as I refuse to pay this. There is multiple queries on this fee which edgars cannot answer for. Are they pocketing this money *******ly under the guise of another company?? Is edgars allowed to share sensitive information with any 3rd party companies. I pay my monthly installment but refuse to pay that fee as they said it is cancelled and they owe me a refund for what I have paid. They have now handed me over for not paying those subscription fees. I am shocked at the arogancy of this company. The Pietermaritzburg liberty mall management should know there is a problem with this account as I've been in the store multiple times and have been **** to that this issue wold be dealt with only to get a call from collections. I will be reporting to the ombudsman but people don't check their statements in a hurry, if it wasn't for my low balance I may not have noticed this fee. This is ******* what edgars is doing!!!