Edgars ******* CELLPHONE/ DATA charge

Hello my Wife has a active Edgars account, for the pass 2 years Edgars have added an cellphone DATA/AIRTIME charge to the account without consent. this charge have accumulated and now Edgars are worrying us with regards to paying this ******* amount.

Edgars says that they have a recording of us accepting the DATA/ AIRTIME however when we ask them to send proof or transcripts of this ******* charge they then say they cannot find the recordings. Edgars also refused to send us our statements for the pass 2 years so we can go through all transactions and charges . Edgars is saying that they have given us DATA / AIRTIME however when we requested which number was it loaded too, Edgars is giving us a number that was closed many years ago. Edgars is refusing to reverse All of this ******* cellphone charges .

HOW MANY OTHER CUSTOMERS ARE THEY ROBBING AND DOING THIS TOO. COMPANIES LIKE THIS SHOULD SHUT DOWN AND NOT BE ALLOWED TO OPERATE HERE IN SA.