JB
Jeandré Beer
1 reviews | Active since Sept 2017
09 Jul 2020, 03:38
Edgars ignoring queries
Many months now....Edgars not replying to queries... They are subtracting monthly fees from my account (6month interest free) which is in good standing with an amount of more than R1000.00 in credit. NO ONE at Edgars can confirm if this is normal or not, and if it is the norm, no one wants to assist in cancelling my account.
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Edgars's replyOfficial
12 Jul 2020, 12:53 Good day Jeandré, Thank you for taking time to write to us We apologise profusely for the inconvenience caused. Your complaint has been acknowledged, we will investigate and revert with feedback. The reference number for the complaint is ***/GO Warm Regards The Edgars Team
Best regards,
Edgars's reply12 Jul 2020, 12:53
Official
Good day Jeandré, Thank you for taking time to write to us We apologise profusely for the inconvenience caused. Your complaint has been acknowledged, we will investigate and revert with feedback. The reference number for the complaint is ***/GO Warm Regards The Edgars Team
Best regards,