1 reviews | Active since Oct 2014
EDGARS IGNORING MY REQUESTS
<p>I think Edgars treats me appallingly.</p> <p>I received a message according to which I qualify for more credit.</p> <p>I go to the store and apply, and i am being told I would have to wait 48 hours. It has been weeks now (more than a month).</p> <p>Then I tried to log into my online account ( I always check the state of my account), and for some reasons I can't log on. Same credentials I have been using, but they don't work anymore. So i pressed on "forgot my username and password" and was told my details would be sent to my email. It has been more than a week and I haven't received anything. That worries me because, why can't I log into my own online account, is it due to *****? And why isn't Edgars quickly sending me tools to maybe change my password?</p> <p>This is frustrating.</p>
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding your credit limit increase.
Kindly note due to the new Edgars online store we regret to inform you that the entire date base had been effected by the upgrade, due to this all customer were advised to re-register on the site.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding your credit limit increase.
Kindly note due to the new Edgars online store we regret to inform you that the entire date base had been effected by the upgrade, due to this all customer were advised to re-register on the site.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
