CM
Calvin M

1 reviews | Active since Nov 2016

05 Nov 2016, 13:10

Edgars ignoring my insurance claim

<p>I have an insurance policy for my phone with Edgars so i recently lost my phone and had a case opened with the police.i submitted all the documentation Edgars required and its now a month they havent replaced my phone and keep giving me a run around.Staff is very unhelpful</p> <p> </p>

0
Replies (1)
Edgars
Edgars's reply07 Nov 2016, 09:23
Official

Thank you for bringing this matter to our attention. Please be advised was raised your concerns with our in store manager management team , you will be receiving feedback shortly.

We must apologise for the frustration caused. Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
***