JVDM
Jeff Van Der Merwe

1 reviews | Active since Jul 2012

29 Nov 2016, 16:27

Edgars how can you sell and promote a brand that has no Consideration for customer care.

<p>I bought my oakleys from Sunglass Hut in Witbank inside edgars. Please see the review i have on Oakley.... With no response. Edgars basicly i bought this brand from you and now i am sitting with a useless pair of Aokley Glasses that cost me R 3500 at the time. this is pathetic .</p>

0
Replies (3)
Edgars
Edgars's reply13 Dec 2016, 14:43
Official

We must apologise for the delayed response.

Please be advised as per investigations your query has been resolved. We must apologise for the unpleasant experience.

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
***

JVDM
Jeff Van Der Merwe's update13 Dec 2016, 15:18
Reviewer Update

Dear Edgars please explain how my query has been resolved without even contacting me nor actually solving my problem?

JVDM
Jeff Van Der Merwe's update23 Jan 2020, 12:19
Reviewer Update
3 years still no reply or resolve... Pathetic....