IC
I-am Cesc

1 reviews | Active since Jun 2018

04 Jun 2018, 13:48

Edgars horrible service

2 years ago I opened Edgars (Boulders, Midrand) club life account for Nu-metro movie discount, after struggling to get Club card for 3 months due to always being out off stock I cancelled it at Edgars (Sandton City) after trying my luck there to obtain the Club Card, but they also didnt have cards so I decided to cancel it since I was paying for something I wasnt using. Today (2 years later) I found that they are still charging me monthly for the membership I never had.

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Replies (1)
Edgars
Edgars's reply05 Jun 2018, 09:45
Official

Thank you for making contact with us regarding the club billing on your account.Kindly note if you need assistance with cancellation of any financial service products, do not hesitate to contact us on ***.We apologise for the frustrations caused to you. We will cancel club lifestyle membership as of today .

Your ***/GO

The Edgar's Customer Experience Team

Best regards,