Edgars Home Assist sucks

<p>Edgars advertises their added value benefits. You pay for this benefit. Many Club members merrily pay this smount and hardly ever access this benefit. The easy plumbing jobs where pipes are accesible and need no more than an hour can be dealt easily with this service. I have been a member for the past 7 years which is aporox 84 months. I have logged approximately 9 call outs in those 84 months either because I was locked out or for plumbing incidents. This year I called the assistant was reluctant to take the call and advised it was the last call out for the year being the third call out. I asked for policy details and Lebo Maake referred me back to to Edgars. ..... Surely within the insurance industry you are requred to provide details to the insured.</p>