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Sharleene O

1 reviews | Active since May 2018

26 Nov 2020, 09:20

EDGARS HAS ZERO CUSTOMER CARE - PATHETIC

It is so difficult to close an account with a zero balance. Ive been to the store - they need 2 working days after full payment for it to reflect so they cant help me. Ive held onto a call for 16 minutes. I have emailed and got an automated response that they are flooded with queries. 1 week later I held till I got assistance on the phone. I was told it would be logged and closed in 30 working days. She could not give me a reference number. I must just have faith. I was told fees would not be deducted - but I dont believe that. ALL THIS TO CLOSE AN ACCOUNT

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