KM
Keitumetse M

1 reviews | Active since Mar 2012

09 Nov 2015, 13:40

Edgars has ***** me

Good day , I am angry that I open any account with Edgars. Their such a bunch of **********. I open an account and purchased good value of R334.91, @ Sandton Edgars. Then went to Jet Sandton made another purchase of 649.96, and all this was on the 31/10/2015. I was surprised when I got to Jet they told me owe yet I just opened the account same day. Went now to enquire how come I owe was told that I bought the same day @ Edgars Sandton for the value of R1760.00. Surprisingly I have only 2 receipts for the purchases. I want to ADVISE not to make credit in the future how I REGRET going to open this account.

0
Replies (1)
Edgars
Edgars's reply10 Nov 2015, 10:42
Official
Hello lesegogp,

Thank you for bringing this matter to our attention. Please be advised we have referred this query to the ***** and dispute to address. As discussed, kindly visit the store and fill in the dispute forms. We sincerely apologise for the overall experience, but we assure you investigations will be conducted and upon findings, feedback will be given to you shortly.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the ***** department on ***

Kind regards
Edcon customer experience
***

Best regards,