1 reviews | Active since Mar 2009
Edgars harrasses me for VIP Membership
I am now once and for all ticked off at Edgars call centre continually HARASSING me to tell me that \You have been 'specially' selected to become a VIP member, all for the meagre fee of R...\"<br> Today I got yet ANOTHER call to tell me about my special acceptance. This is the THIRD time I have had to tell them I AM NOT INTERESTED!!!<br> You harass me on a daily basis, your call centre phoned me SIX TIMES today, of which 5 of the calls I hung up on!<br> <br> Last time you lot tried to get me with this VIP thing I got between 4-6 calls EVERY DAY,, some of which where on a SUNDAY?!?!<br> <br> So now, I say this for the last time very nicely.<br> I am not interested in your \"special\" VIP membership.<br> Please remove me from your database for any further marketing of any kind!<br> <br> Below is the one number that has been continually calling me this month:<br> +***2<br> <br> Due to this I will be closing my account as soon as I have settled my small outstanding amount. I do not take lightly to this kind of behaviour."
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
