1 reviews | Active since Mar 2017

21 Oct 2022, 07:29

EDGARS HARASSMENT

All of a sudden my old account of three years back is re-opened and active and I owe EDGARS money. I am being harassed day-in-and-out for R 50.00 at odd times of the day. This is inappropriate and and unreasonable. Despite confirming settlement of this and its closure, They persist. Edgars you have three days to send confirmation of this error to me before I respectfully proceed to the consumer OMBUD. I have no intention of every supporting you again as a business.

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Replies (2)
Edgars
Edgars's reply21 Oct 2022, 11:18
Official
Good morning Zanelle,

Thank you for taking my call and I appreciate your time.

As telephonically advised, I will escalate your case to the relevant department for assistance, in an attempt to expedite the process and final feedback will be provided to you.

Please accept our sincere apologies for the recent experience and any inconvenience this may have caused you. 

Thank you and stay safe.
Edgars
Edgars's reply21 Oct 2022, 13:03
Official
Dear Zanelle,

Hope you are well and safe.

Feedback has been sent to you by the accounts department.

Should you have any further enquiries, please do not hesitate to contact us.

Thank you and take care.