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Simone S

1 reviews | Active since Jul 2017

19 Jul 2017, 11:55

Edgars gives your PERSONAL information to everyone!

<p>My problem is not with the account being declined my problem is with the way Edgars handled the situation and for telling me I am a ****. I would like to know who phoned me on those two days the Saterday morning and Monday morning. Edgars is telling me that no one phoned me. These people had ALL my personal details and as you know in South Africa it is not safe for me and my family if everyone can just get my personal information from Edgars!</p> <p> </p>

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Replies (1)
Edgars
Edgars's reply20 Jul 2017, 10:00
Official

We apologise again for any frustrations incurred by being made to feel unsafe by the Edcon group that is not how our valued customers should be treated at all. Kindly note we used your ID number to establish on our system records if there is any account linked to it meaning, do we have your details on file and there is nothing on our side, we may therefore state that your details have not been used for any ********** activities.

Kind regards.

Customer Experience Team

Call Centre: ***.