Edgars gabage service

on the 23 of September i went to edgars to lodge a cellphone claim and since then i have been to the store 4 times without getting anywhere, im being send from pilar to post as they told me they don't process claims anymore and that i need to do it myself.

I sent my claim to finrite and on the 26 i called finrite to see how far they are with my claim, they told me that i have no insurance policy with them, they finrite refred me back to edgars, Edgars given another number to call and Hammopole attorneys as edgars claimed my account was handed over to the attoneys.

The attoneys told me they are no file nor and any info on me and that no one handed me to them.

i went back to edgars and simply told me there is nothing they can do for me, i was shocked and very disappointed with the service from edgars.

Edgars then told me to call RCS for what i don't know, i phoned RCS and as RCS were puzzled as to why i was reffered to them.

i again phoned edgars customers support only to be told again there is nothing that edgars can do, an account i opened and paid monthly at edgars now they telling me they don't know me and there is nothing they can do.

Please please can edgars sort this nonsense out and train their staff