GM
Genaivah M

1 reviews | Active since Oct 2014

12 Mar 2019, 20:07

Edgars funeral cover a ****.

My mother who was a client of Edgar’s took a funeral cover for helself which amounted to R10000. This particular funeral cover from Edgar’s is in partnership with hollard. According to my mother’s policy the money was supposed to have been paid within 48 hours, which in my case did not happen. My mother died last year August and I was only able to claim this year since I was too distraught to claim anything of hers at the time. I would like to state that hollard and Edgar’s funeral/life cover is a ****, because instead of getting a payout of R10000, I only received an amount of R7000. So what happened to the R3000? I am not going to take this one lying down. I will involved a third party if I have to because people are ****med of their own hard earned cash while these companies benefit from people’s tears.

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Replies (1)
Edgars
Edgars's reply13 Mar 2019, 10:03
Official
Dear  Genaivah ,

Kindly note we tried contacting you telephonically but we could not reach you.

The reason for calling was to establish if your mother was an Edgars Club VIP member as we do have her account details to investigate.

However if she was an Edgars Club VIP member -  ­ in the event of the death of the main Edgars Club member, Club VIP will pay out a R7 000 funeral benefit. In the event of the partner’s death, Club VIP will pay out a R3 000 funeral benefit.

NB: ­The total R10 000 funeral benefit, exclusive to Club VIP members in divided in 2.

Kindly visit the following website https://www.edgarsclub.co.za/benefit-partner/club-vip-funeral-benefit/ for confirmation.

Your reference number is:
***/GO

Kind Regards

The Edgars Team
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