DD
Dinesh D
1 reviews | Active since Jul 2019
26 Jul 2019, 18:02
Edgar's ********** Contract agreements
Edgar's has been **********ly charging my wife's account for a cellphone contract which she did not sign up for since 2015.My wife immediately cancelled the contract and ask for a refund with no assistance to date
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Edgars's replyOfficial
28 Jul 2019, 17:08Hello Dinesh Debidin,
Thank you for making contact with us.
Please accept my sincere apologize for the delayed response and to advise that service is a priority to our customers,
Kindly be advised that we have escalated the matter for cancellation and refund
NB: Our escalation duration takes about 48 working hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Customer Services
***
Thank you for making contact with us.
Please accept my sincere apologize for the delayed response and to advise that service is a priority to our customers,
Kindly be advised that we have escalated the matter for cancellation and refund
NB: Our escalation duration takes about 48 working hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Customer Services
***
Edgars's reply28 Jul 2019, 17:08
Official
Hello Dinesh Debidin,
Thank you for making contact with us.
Please accept my sincere apologize for the delayed response and to advise that service is a priority to our customers,
Kindly be advised that we have escalated the matter for cancellation and refund
NB: Our escalation duration takes about 48 working hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Customer Services
***
Thank you for making contact with us.
Please accept my sincere apologize for the delayed response and to advise that service is a priority to our customers,
Kindly be advised that we have escalated the matter for cancellation and refund
NB: Our escalation duration takes about 48 working hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Customer Services
***