1 reviews | Active since Oct 2016
Edgars ********** charges masquerading as club fees
<p>I am writing on behalf of my dad as we have had the displeasure of receiving a nasty threatening letter of demand in respect of club membership fees my dad did not subscribe to! In terms of the Consumer Protection Act there has been no legal binding agreement between my dad and the Edcon group with regards to club membership nor fees! He never asked to be a member! I am fully prepared to take legal action should he be handed over and if these ********** charges are not reversed. From reading other reviews on this site it is blatantly clear that Edgars has done this to many customers. I expect an answer ASAP. </p>
As per our telephonic conversation please be advised your account was credited on the 06/10/2016 with the respected amount. Please be advised the Club VIP membership was enrolled on your account via a third party company called Travel desk.
We must apologise for the inconvenience caused in the matter, should you need to speak to us please feel free to contact us on ***.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation please be advised your account was credited on the 06/10/2016 with the respected amount. Please be advised the Club VIP membership was enrolled on your account via a third party company called Travel desk.
We must apologise for the inconvenience caused in the matter, should you need to speak to us please feel free to contact us on ***.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
