SR
Stanley R

1 reviews | Active since Mar 2009

15 Feb 2022, 15:25

Edgars, ***** ***** *****.....

***** ***** ***** I paid my account on the 02 Feb 2022, statement generated on the 08 Feb 2022 indicating I am in arrears. I was told to send the pop to ***. Called the customer service centre today 15 Feb 2022 and was told that my account is still in arrears and the balance as not moved. This is *****, Edgars you better clear this up asap and make sure my credit score is not affected

0
Replies (4)
Edgars
Edgars's reply21 Feb 2022, 14:17
Official
 Good day Standley.

Trust you well. 

RCS has made contact with you.

Should you have any further enquiries please feel free to contact us.
Thank you and take care. 
Edgars
Edgars's reply23 Feb 2022, 12:23
Official
Good day Standley.

Trust you well. 

RCS has made contact with you concerning your payment.

Thank you and take care.


SR
Stanley R's update11 Mar 2022, 09:14
Reviewer Update
Edgars admitted that there was an issue on their side since my account was paid on time. I received my March statement only to find out that I was charged for collections calls and sms. Why must I be charged if my account was paid on time and Edgars don't have their house in order.
Edgars
Edgars's reply14 Mar 2022, 10:48
Official
Good day Stanley

Trust you well.

RCS has close the query with you .

Thank you and take care.