Edgars ***** department

Hi , I got a call saying I have an Edgars account. I have never opened an Edgars account. I reported the matter to their ***** department. Sent the required documents , but weeks later I have not received any freed back from the department. When calling Im being referred to a department that does not answer the number give... Edgars is not taking this matter seriously would explain why people are able to open accounts under false information. There is no professionalism.