EDGARS *****!!!

On the 7th of December there was 3 ********** transactions on my account. I went into Edgars Vaal Mall to sort the issue out and they reversed 2 of the transactions after I did an affidavit and completed forms. Now one transactions was not reversed namely the cell insurance on 07/12/2018. The day I was at Edgars Vaal Mall I spoke to someone on the phone there at the cellphone department regarding this amount on my account and they assured my that the amount did not go through on my account. But it did.

Please can you explain to me when the R75.12 will be reversed?? As this is theft. They even charged me R50 for a replacement card EVENTHOUGH I DID NOT LOSE MY CARD. SOMEONE INSIDE YOUR COMPANY CLONED MY CARD!! AND I HAD TO PAY FOR THE REPLACEMENT CARD!!! How the hell??????? You are a bunch of *******, *****ing monthly from your customers. Your employees are also ******* because this was an inside job.

Please advise on when you are reversing this transaction. You are very quick to charge late payment penalties, BUT WILL I BE ALLOWED TO CHARGE EDGARS FOR NOT REVERSING ********** TRANSCATIONS????????? Probably not.