1 reviews | Active since Sept 2012
EDGARS FOURWAYS MALL-RUDE STORE MANAGER AND STAFF
I bought a full suit at Fourways mall at Edgars for 1800 when I got home I realised that the trouser had some alterations on it. The next day I went to EDGARS to enquire only to be miss treated by the cashier who embarrassed me and told me that I should not be returning items I have altered. Even the customers behind me we laughing. It was even worse I asked for the store admin manager. He just said I cannot help you, without even listening to my story. This so terrible, considering the fact that I always use my money in that store. The store manager and the other floor workers and cashiers were discussing me in my presents like I was not in their presents. I just got angry and even left that item I paid for.
Thank you for making contact with us regarding the humiliation caused to you in our store.By copy of this mail we will escalate the matter to senior management to fully investigate and feedback will be provided to you.***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for making contact with us regarding the humiliation caused to you in our store.By copy of this mail we will escalate the matter to senior management to fully investigate and feedback will be provided to you.***/GO
Kind regards
The Edgar's Customer Experience Team
