DN
DION N

1 reviews | Active since Mar 2009

22 Apr 2018, 14:21

Edgars fourways keeps you waiting

Just come from Edgars Fourways. Worse service. We sat waiting for service in sports section for almost half an hour. We asked one of the employees to go and find someone from sports. She promised to go find someone but she never came back. We asked security. She was kind enough to go and check. She did and when she came back, she said the respective employee will come. That employee never came. Shoes in disarray. We ended up buying two different size shoes. The teller also never checked. There is literally too few staff to assist.

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Replies (1)
Edgars
Edgars's reply23 Apr 2018, 16:06
Official

Thank you for making contact with us regarding the overall service in our store. Please accept our sincere apologies for the inconvenience caused to you. We will escalate this matter to our senior manager and feedback will be provided.***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,