lR
lynda R
1 reviews | Active since Jun 2013
27 Jul 2022, 12:27
Edgars Fourways
worst shopping experience. My card was declined tho i knew i had credit and could show them my online statment. ?. Assistants at checkout unhelpful and there is never anyone in accounts . Rosina we searched for for 15 minutes. not to be found and no one else could go online and see what the problem was ?? I had stopped buying from edgars fourways because of indifferent service but a few weeks ago had fabulous service from Patricia at Clarins so decided to start to shop there. Not a do again.
Helpful (0)
Replies (4)0
Replies (4)
Edgars's replyOfficial
27 Jul 2022, 12:55Dear Lynda,
Trust you well.
Tried calling you however you not available on your mobile .
Please accept our sincere apologies for the poor service at our store.
Your complaint will be escalated store management & RCS and feedback will be provided.
Thank you and take care
Trust you well.
Tried calling you however you not available on your mobile .
Please accept our sincere apologies for the poor service at our store.
Your complaint will be escalated store management & RCS and feedback will be provided.
Thank you and take care
Best regards,
Edgars's reply27 Jul 2022, 12:55
Official
Dear Lynda,
Trust you well.
Tried calling you however you not available on your mobile .
Please accept our sincere apologies for the poor service at our store.
Your complaint will be escalated store management & RCS and feedback will be provided.
Thank you and take care
Trust you well.
Tried calling you however you not available on your mobile .
Please accept our sincere apologies for the poor service at our store.
Your complaint will be escalated store management & RCS and feedback will be provided.
Thank you and take care
Best regards,
lR
lynda R's updateReviewer Update
27 Jul 2022, 14:30thank you for a quick response.
lR
lynda R's update27 Jul 2022, 14:30
Reviewer Update
thank you for a quick response.
Edgars's replyOfficial
28 Jul 2022, 08:28 Dear Lynda,
Trust you well.
Thank you for taking my call yesterday.
Given - store manager is assisting you with your card replacement .
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Trust you well.
Thank you for taking my call yesterday.
Given - store manager is assisting you with your card replacement .
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Best regards,
Edgars's reply28 Jul 2022, 08:28
Official
Dear Lynda,
Trust you well.
Thank you for taking my call yesterday.
Given - store manager is assisting you with your card replacement .
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Trust you well.
Thank you for taking my call yesterday.
Given - store manager is assisting you with your card replacement .
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Best regards,
Edgars's replyOfficial
03 Aug 2022, 10:46Good day Lynda.
Trust you well,
RCS is trying to make contact with you to assist you with your complaint,
Please may I have a convenient time for a call back.
Thank you and take care.
Trust you well,
RCS is trying to make contact with you to assist you with your complaint,
Please may I have a convenient time for a call back.
Thank you and take care.
Best regards,
Edgars's reply03 Aug 2022, 10:46
Official
Good day Lynda.
Trust you well,
RCS is trying to make contact with you to assist you with your complaint,
Please may I have a convenient time for a call back.
Thank you and take care.
Trust you well,
RCS is trying to make contact with you to assist you with your complaint,
Please may I have a convenient time for a call back.
Thank you and take care.
Best regards,