EDGARS FORCE SEARCH STUDENTS

over the weekend i went to the Glen mall in search of an outfit for an event . so on the sunday the 1st of May my family and i walked into EDGARS, we returned an item then when we were about to leave the security guard wanted to search my mothers bag, in which she initially declined and told the security guard that it is a private bag and sees no reason as to why her personal bag needs to be searched specially cause there isn't a disclaimer when you enter into the store saying you will be searched and the alarm gates at the door did not go off. the security guard told us to leave the shop. on the 2nd of May despite how rude the security guard was to my family and i , i went to EDGARS at the glen to look for jeans as i had not found anything the day before, that day i had a handbag with my clothes inside. when i couldn't find anything i began to make my way out the shop then the same security guard wouldn't let me out the store and demanded to search me and when i declined she called her manager , and by the time i turned around there were 3 there security guards who kept insisting that i come with them to the back of the store (security room) and so i did as i felt embarrassed cause the people around the store as well as the employees were starring at me. when i got to the back there was 1 big built man who asked to search my bag and i clearly had refused before but now there were 3 intimidating EDGARS employees who kept "asking for my permsission'' and i eventually gave in. was basically forced to undergo a search ... they took my bag took out my belonging and asked me where i got each item , and when they came across a shirt that was previously purchased at the very same store i was asked to produce a receipt which didn't make sense cause no one i know carries a receipt for something they have worn and owned for over a month but in any case i tell them i have a picture taken weeks ago of me wearing the same shirt . At some pont during this whole process there was a woman who just kept spitting the word "procedure" ... i am very much aware of my rights as a consumer in south Africa , and i do expect something to be done immediately . i have been waiting for Edgars to get back to me regarding the incident and its been 3 days now! on the