Edgars fleecing Club members

I cancelled my account with Edgars on 5th October 2020 BUT I am still receiving messages to make monthly payments, and the amounts keep going up. I was advised by Cresta branch staff to first make a payment ensuring I have a Zero balance. This I did, and then went in-store to Cresta branch to close my account. The staff facilitated a call to their Accounts Call Centre where my closure of account was acknowledged by Phumlani. I specifically enquired that I would no longer be billed for monthly Club subscriptions and Phumlani guaranteed that I would not be billed. Account closure reference provided as 'Phumlani 5 October, 11h34'. I take it that I am not the only person having this problem with Edgars. We do not care about your unnecessary complicated back end systems to close an account. Please do the decent thing and close my account and reverse all the invalid amounts you are billing me for. While you at it, please do the same for all others that are trying to close their accounts. We are in difficult and trying times and you are busy trying to fleece your previously loyal club members - shame on you. I for one will not put my foot in another Edgars store.