Edgars Financial services/products

it came to my attention that I have been subscribed on 23 February 2012 without my consent for edgars financial services. I asked that they must cancel them last year. I went to edgars store in cresta for help the customer service lady was so helpful she called the call center to find out why did they subscribe me on these products without my approval. the agent on the other side was not interested in my issue he was just rushing home, his name was Brain. all I want is my money back which amount to over 5000 of rands. Brian was saying I wont get it because I am claiming it now. my query is that even if I claim it after 20 years it does not change the fact that it is mine and it was ****** from me this is actually theft. the agent who did this to me he/she did it just to gain on sales. from the day I subscribed with the edcon agent by the name of Botshelo in the year 2012 I told her I do not want those financials since because I already have these products. all I need is my money back from edgars. the lady at customer service told me that many customers have came and reported the same issue and they were refunded. Please Edgars refund me my money. it is still my money I need it.<br>