1 reviews | Active since Mar 2015
Edgar’s finance have shocking customer service
I contacted Edgar’s customer care and the call was cut on me. I called again and received shocking customer service. The person was incredibly rude. I queried the fact that my credit limit has never been increased and was given attitude. I’ve been a loyal customer for over 5 years and the service received from customer care has pushed me to the point of considering closing my account. The customer service is pathetic
Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the credit limit increase. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the credit limit increase. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.