Edgars failed again.....or still failing?

Item: Edgars
Rating: 1
Author: Liz Willson-Chandler

Nine days ago I wrote a review on Edgars, how the credit listed me for R45.00 outstanding, even though I had an exceptional record with them over 20 years with an available credit of R13 400.00. Edgars did not contact me and inform me or change my creditworthiness with their own company. After writing to Hello Peter on 15 July 2019, they responded with "we will look into and get back to you in 48 hours" As I said, it's now nine days later and I've heard nothing from them. You are not worthy of my business.

Helpful (0)

Replies (2)

Edgars's replyOfficial

24 Jul 2019, 13:02

Hi Liz

Thank you for bringing this matter to our attention
We apologise for the frustrations caused to you.

Kindly note that we will escalate your query to our regional credit office regarding the credit profile update and feedback will be provided to you.

***/GO

Kind regards

Edgars Customer Experience Team
***

Best regards,

Edgars's reply24 Jul 2019, 13:02

Official

Best regards,

Liz Willson-Chandler's updateReviewer Update

24 Jul 2019, 16:43

Dear Edgars, I have nobody in particular to address this to, pity you couldn't be a little more personal and sign a name.

I eagerly await your reply.

Liz Willson-Chandler's update24 Jul 2019, 16:43

Reviewer Update

Dear Edgars, I have nobody in particular to address this to, pity you couldn't be a little more personal and sign a name.

I eagerly await your reply.