1 reviews | Active since Jun 2020
Edgars fail to update payment
On the 20th and 30th April my wife paid R300 on each day through checkers supermarket and pick 'n Pay, till today Edgars is finding it difficult to update payments on their system. Each time we phone to find out about the progress they keep giving unconvincing reasons. It is more than a month now, update dololo!!! .
Whilst waiting for the update, on Friday 05th June 2020, Edgars phoned my wife to find out if she is the one purchasing goods at Edgars in boksburg,by then we were indoor in the Pretoria north area, the name of the person purchasing in boksburg was not my wife's name. But my wife was advised to go to the nearest store, which we did and arrived within 20 minutes after receiving the call, at the store we were send back home to get affidavit and to return the following day.
Poor customer service at its best
Thank you for making contact with us.
Kindly note our *****s team have received the claim and it has been lodged already.
An update confirming when will the case be approved has been provided to Queen Serage .
NB: Within the next 10 business days final feedback will be communicated to you.
The reference number remains the same:
***/GO
Kind Regards
The Edgars Team
Best regards,
Thank you for making contact with us.
Kindly note our *****s team have received the claim and it has been lodged already.
An update confirming when will the case be approved has been provided to Queen Serage .
NB: Within the next 10 business days final feedback will be communicated to you.
The reference number remains the same:
***/GO
Kind Regards
The Edgars Team
Best regards,
