Edgars facilitating *****.

I have had an edgars account for more than a decade. I have not used it in recent years but kept the account open for cash awards. Recently I wanted to purchase a Tablet at CNA on credit. To my shock I had an arrears status on my account. Edgards/RCS has been charging airtime to my account on a phone number that is not mine, without my consent. In my 12 year credit History I have not missed a payment anywhere. Now I have a arrear status on the credit Bureau. Never have I received an email, sms or statement. Naturally I try to resolve the issue. Their apparent turnaround time is 48 hours. 3 Weeks Later the outstanding amount is double. I am constantly referred from one useless employee to the next. No feedback just more Charges. The Store Manager from Bedford Centre called for me today where I was assured to get feedback before the end of the day.....Nothing. Thank you Edgards for committing ***** on my account and urinating on my perfect credit score. Thank you Edgars staff for being less than useless. Now I am going to have to pay this ********** account, and the interest charged to prevent me from getting handed over and being listed. My credit record will determine the interest rates I get in the future for credit applications and influence my employment. Who has a million to sue these *******s? not me. Tomorrow I am opening a ******** case against Edgards/RCS and forwarding it to the ombudsman.