1 reviews | Active since Aug 2016
<p>I have an account with edgars which I fell behind with payment due to loosing my job, I was handed over to VVM collectors which. In November 2014 VVM collectors gave me a settlement offer which I couldnt resist as I was desparate to pay-off this account. I then asked fro money from my parents and paid the agreed amount on the 14 November. Upon my payment I the spoke to thier agent who promissed to email me the proof of settlement, and to date I still nerver got.</p> <p> <br />A few months into 2015 I started getting messages from another collection company on behalf of Edgars, demanding that I pay the account. The name of the collectors now is DalyCreditorsCorp. All I need is comeone to sort this out for me, I have proof of sms's and telephonic conversation that I had a settlement arrangement with VVM which I honored. I have had good service from Edgars all the years I was working and was able to pay my account monthly till I lost my job, I therefore have no intention to ruin their reputation.</p> <p> <br />If VVM had sold their books to DalyCreditCorp, why was my name listed under the settled accounts....</p> <p> <br />I am desparate, please someone pick this up...</p>
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Edcon customer experience team,
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Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number ********** 360/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number ********** 360/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
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