TJ
Tania J
1 reviews | Active since Jan 2014
12 Feb 2015, 12:44
Edgars/Edcon - accounts
Edcon has me listed on ITC. I have made 17 call to try and resolve the problem. Edgars/Edcon can not find me on the system at all. Not on my ID or the card number ***. Yet I am on ITC. I phoned Edcon lawyers (number provided to me) they say my account is closed. Please help.... I need this resolved very urgently as I can not get the job i app**** and can not rent a home due to this.
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Edgars's replyOfficial
14 Feb 2015, 11:03Hello tatsu ind,
Thank you for raising your apprehensions with us. Please be advised your query will be escalated to the accounts department for investigations and upon findings feedback will be given to you shortly. We apologise for the overall experience, but we assure you the accounts department will be able to allocate your account and revert with feedback.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Please be advised your query will be escalated to the accounts department for investigations and upon findings feedback will be given to you shortly. We apologise for the overall experience, but we assure you the accounts department will be able to allocate your account and revert with feedback.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Edgars's reply14 Feb 2015, 11:03
Official
Hello tatsu ind,
Thank you for raising your apprehensions with us. Please be advised your query will be escalated to the accounts department for investigations and upon findings feedback will be given to you shortly. We apologise for the overall experience, but we assure you the accounts department will be able to allocate your account and revert with feedback.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Please be advised your query will be escalated to the accounts department for investigations and upon findings feedback will be given to you shortly. We apologise for the overall experience, but we assure you the accounts department will be able to allocate your account and revert with feedback.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***