CE
Chane E

1 reviews | Active since Sept 2021

30 Oct 2021, 18:52

Edgar’s east rand mall

The false advertising is appalling. Take 3 for 89.90 meanwhile it’s take three and pay 89.90 *per* item.

When taken to the cashier the attitude is even worse. She took us to the adverti*****t and condescendingly pointed out the marketing error. She then rudely finished the transaction complete with eye rolls and tongue clicking. I find this disgusting as she is client facing.

Do not go to Edgar’s East Rand mall

0
Replies (3)
Edgars
Edgars's reply18 Nov 2021, 09:50
Official
Hi Chane.

Tried calling you to follow up on your escalation .

I would like to firstly apologize for the poor customer experience and inconvenience caused

Feedback was provided by the store manager .

Please let me know i could assist further .

CE
Chane E's update18 Nov 2021, 09:51
Reviewer Update
Thank you

Edgars
Edgars's reply19 Nov 2021, 11:49
Official
Hi  Chane .

We do apologize for the inconvenience caused at the store .
Take care and be safe .

Thank you