LJ
Lucy J

1 reviews | Active since Nov 2013

23 Apr 2015, 10:33

EDGARS DOUBLE CHARGED ME AND WONT PAY ME BACK

I purchased perfume sets on Saturday, 18/4 and although the merchant point said \approved"";15/04/25 11:39;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;156216;1132;5;2;0;1;0;0;2;NULL;NULL;NULL;15/04/23 10:07;15/04/23 8:35;Poor Experience All round;7,81E+12;;***;We were at Ster Kinekor to watch the 20h15 show (Run All NIght) on the 22 April 2015. There was no stock of medium popcorn boxes;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;124044;748824;27;2;0;0;0;0;2;NULL;NULL;NULL;15/04/23 10:32;15/04/23 8:40;SAA Sucks!!;;SAA;***;It is becoming more regular that SAA flights are being delayed or cancelled specially from CT to JHB. It seems as if the acting CEO is saving costs by removing back up measures. I hope they are not cutting on maintenance as well!! WE were on SA316 on 23/4. The knew when the landed that they had technical problems how ever htey boarded the whole plan, closed the doors then made the announcement. They then unloaded us with no assistance we ahd to gues what was happening with our bags and then we had to colelct them and stand at the check in counters. There was little action untill people lost their cools. I begged to get on an alternate flight as it was my sons graduation in PTA. They just said sorry all flights full wait for the plane to be fixed.<br> <br> Shame on you SAA I wish I could convince our company to fly BA in the future. YOu guys knew there was fault on the plane but needless to say to save your own bacon and to make up time you still boarded the whole plane.<br> What did we get out of this? A poultry breakfast voucher and the normal SAA ingnorance.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;842746;708013;18;2;0;1;0;0;2;NULL;NULL;NULL;15/04/23 10:29;15/04/23 8:41;Pathetic service;6,41E+12;;***;I ordered a Huawei MediaPad 7 which was delivered. However, the package was delivered without a simcard. <br> I have tried endlessly to contact them telephonically and via e-mail but they don't answer either. I can't even contact them to return the device.<br> They don't even have the correct particular on the invoice, but they can phone you on the correct numbers when they want to sell you something.<br> This is absolutely pathetic service and I can't understand how the major cell phone networks use them as a marketing company.<br> AVOID this company at all costs.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;842747;880621;1;2;0;0;0;0;2;NULL;NULL;NULL;15/04/23 10:24;15/04/23 8:42;why do I have to pay 600 and 1% for 12months?;9,11E+12;;***;I got a message that says I must pay R600 to be registered and a 1% for 12 months... There it is \Inter Africa Recruitment Job Agency will like to inform you that this agency charges R600 for your job registration fee with us;NULL;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;842755;883373;6;2;0;0;0;0;2;NULL;NULL;NULL;NULL;15/04/23 8:47; THIS COMPANY IS HOSTING A ****;4,51E+12;Carlton Martinez;***;I was *****ently charged money for a loan which I did not receive. I have reported the matter to the police ( case No.311/4/2015) ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;842758;858428;10;2;0;0;0;0;2;NULL;NULL;NULL;15/04/23 10:31;15/04/23 8:49;Disgusting customer service and communication!;;Ashley/ Oliver (Manager);;When I was looking at my options on the web for a 'Skins' Compression Suit I was on the Skins official website and saw that there was no stock on their site!!! hence the reason I opted to pay more for the items and buy them off iwarehouse website because they had both items available and 1-3 day delivery for which i had to pay more.<br> 1. Iwarehouse have defaulted on there end of the agreement with a 1-3 day delivery! it is day 4 and get told they are only checking availability now!<br> 2. Iwarehouse now says they can't get stock for which I have paid more for the product than I could have, which I was willing to do because they had stock! And now they don't have stock!!! <br> 3. None of which was communicated to me! I expected delivery a day ago! so only when I followed up (because no communication was received from Iwarehouse), now being the customer I lose out all round! because the items were desperately needed for the wend!<br> <br> This is absolutely pathetic! Iwarehouse seems like a mickey mouse company and will never receive my business again! People must know what they are getting themselves into when dealing with iwarehouse and there absolutely unacceptable and pathetic service!<br> "

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Replies (1)
Edgars
Edgars's reply25 Apr 2015, 11:39
Official
Hello LucyJ8,

As per our telephonic discussion kindly note the credit manager confirmed that you will be credited today. We apologise for the overall unpleasant experience. But we assure you measures will be taken to avoid the re-occurrence of this nature.

Please find your reference number: ***/GO

If you require any further assistance, please do not hesitate to contact us on the below number.

Kind regards.
Edcon customer experience team.
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