1 reviews | Active since Oct 2016

05 Oct 2016, 08:24

EDGARS DONT WANT MY MONEY

<p>I am speechless to see such a big store like Edgars is unable to assist me . For the past 10 months I have tried at several stores ( Brits, Kolonade, Keywest ,Pta North, etc) as my account show that my installment is zero although there is a significant balance on my account as I bought my glasses through my Edgars account. I pay</p> <p>monthly what I think I should but this is risky as I know at a point someone will see there is a problem and then I get handed over for debt collection, etc . Is tehre any way that you can put me in contact with a competent person who can sort this out. Thanks</p>

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Replies (1)
Edgars
Edgars's reply05 Oct 2016, 11:00
Official

Thank you for taking the time to share your concerns with us.

Please be advised your query has been escalated to our accounts management team for further assistance regarding your account.

Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***