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KS
Kirsten S

1 reviews | Active since Jul 2009

18 Jun 2018, 12:08

Edgars don't call

Good Day, I called for some information on Friday, to which I was suppose to get an email with the details of an outstanding amount which we were unaware of. Please can someone help urgently as this is avoiding my husband getting a car.

0
Replies (6)
Edgars
Edgars's reply19 Jun 2018, 09:15
Official

Thank you for bringing this matter to our attention .According to our records there is still an outstanding balance on the account.Several attempts to contact the account holder has been unsuccessful. We will escalate your query to our accounts team for further assistance.***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,

KS
Kirsten S's update19 Jun 2018, 09:24
Reviewer Update
What amount needs to be paid to get a full and final settlement letter? And to close the account?
KS
Kirsten S's update19 Jun 2018, 11:06
Reviewer Update
Good Day, I am wanting to settle right now as you are holding me up getting finance for a vehicle because no one has tried contacting me properly over the past 3 years
KS
Kirsten S's update19 Jun 2018, 14:29
Reviewer Update
Good Day, Can someone please help me!!!!!!!!!!!!!!!!!!!!!!!!!! I have paid the amount, need the letter!!!
KS
Kirsten S's update20 Jun 2018, 09:11
Reviewer Update
thank you for no help whatsoever. I am taking this further with the ombudsman
KS
Kirsten S's update20 Jun 2018, 11:18
Reviewer Update
Collections Dept says I was emailed settlement letter yesterday, have not received it! Can someone please help me